SummaryThe technology that supports Airwave, the voice and data network currently used by our emergency services, is reaching the end of its lifetime. While reliable and fit for purpose for the immediate future, its limited capability means it can’t compete with the opportunities offered by new generations of mobile critical communications technology.A new solution is needed: one that will give thousands of police, immigration officers, paramedics, firefighters and first responders in Britain access to the very latest communications technology to help them do their jobs effectively and deliver the best possible service for the public. The new Emergency Services Network (ESN) has the potential to transform how Britain’s emergency and rescue services operate. It will transmit fast, safe and secure voice, video and data across the universal 4G network. ESN’s high-speed mobile technology will mean that calls to the emergency services will take priority over all other network traffic on ESN, even at peak times in busy urban locations. It will enable 999 calls to be made securely from mobile phones in some of the most remote and rural parts of Britain for the first time. It will mean that the emergency services and other first responders can share vital data, information and expertise quickly and securely from the frontline when it is needed most. It will open up the emergency services’ access to the very latest in new mobile communications products and applications as soon as they come on stream. They will be able to choose what meets their unique operational requirements from the most advanced tools and technologies available. ESN is already live and is on the cusp of deployment across England, Scotland and Wales. The fire and rescue service and immigration enforcement have started to use it and other organisations are starting to trial and adopt. Other countries are looking closely at what Britain is doing, and many are starting to adopt similar 4G systems for their own emergency services and public safety organisations. In 2020, always-on high-speed mobile voice and data is a fact of life for many, whether at work or at home. ESN brings those same benefits to Britain’s emergency services and will provide a modern, safe and secure mission-critical communications network that will help to protect and keep the public safe now, and for generations to come.Job descriptionThe role of the Capacity and Resilience Project Manager is to lead / manage the project and the project team on a day-to-day basis. The Project Manager is responsible for driving and overseeing the delivery of the project to ensure that the objectives are clearly defined and achieved within the agreed time, cost and quality constraints. The Project Manager has a key role in project governance and working with stakeholders, to ensure the agreed project outputs are delivered to enable benefits to be realised. It is required that all people working on the Emergency Services Mobile Communications Programme perform their roles according to the overarching principles and ways of working with suppliers and customers, and in line with the collaborative behaviours’ framework.ResponsibilitiesThe post holder will report to the Mobile Services Coverage Delivery Lead, will be accountable for their own work and have responsibility for the following: • Resilience and Capacity affects all aspects of 4G coverage. The Project Manager is required to manage resilience and capacity by interacting with all Coverage Projects, the Supplier and the three emergency service user community • Develop the communication strategy • Produce documentation to allow technical issues to be presented to non-technical forums on both users and Program Management • Support effective governance and decision making. Produce and track key performance indicators related to coverage Targets/KPIs. Organise assurance processes such as gateway reviews, as required • Day to day management and leadership of the project and the project team. Provide effective leadership and management controls. Set project controls. Design the project structure and organisation appropriate to stage. Set appropriate delivery methodologies • Ensure effective Change Management processes are in place to agree and document changes to deliverables as agreed with stakeholders • Identify and monitor risks and issues. Develop mitigating actions and escalate as appropriate. Identify and work with related projects to manage interdependenciesTechnical skills We’ll assess you against these technical skills during the selection process: Awareness radio planning and cell edge, pilot pollution and 4G base station configurationThe ability to work in multi-disciplinary teams, bring together people and views to inform decision making, and be willing to support work that isn’t part of your core roleStrong stakeholder engagement skills and the confidence to communicate technical concepts to non-technical peopleBenefits• Learning and development tailored to your role • An environment with flexible working options • A culture encouraging inclusion and diversity • A Civil Service pensionThings you need to knowSecuritySuccessful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check.Nationality requirementsOpen to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.Working for the Civil ServiceThe Civil Service Code sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.